1. Overview

Video Alarm Solutions LLC (“Video Alarm Solutions,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://videoalarmsolutions.com or otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to Video Alarm Solutions.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

Video Alarm Solutions may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. The Types of Information That Video Alarm Solutions Collects About You and How Video Alarm Solutions Collects Information About You

Video Alarm Solutions may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).

“Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.

“Non-Personal Information” means data that is about you, but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.

We collect Information:

• Directly from you when you provide it to us.
• From third parties such as partners, vendors, suppliers and other data providers.
• Automatically as you navigate through the Platform using cookies and other tracking technologies.

3. How Video Alarm Solutions Uses Personal Information It Collects About You and the Purposes for the Collection and Use

We use Personal Information for the following purposes:

• To provide, maintain, and improve the Platform and Services.
• For customer support, troubleshooting, and responding to requests.
• To perform business operations such as billing, accounting, and compliance.
• To communicate with you and send marketing or informational materials.
• For analytics and statistical reporting.

We do not use your Personal Information to train or develop general-purpose AI models.

We do not retain your Personal Information longer than necessary and base retention decisions on the purpose, risk, legal obligations, and relevance.

4. How Video Alarm Solutions Protects Your Information

We implement reasonable administrative, technical, and organizational safeguards to protect your Personal Information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

We also require our partners and service providers to implement adequate security controls.

5. When Video Alarm Solutions Shares Your Information

We may share your Personal Information with:

• Affiliates and subsidiaries for consistent business operations.
• Suppliers and vendors for service provisioning, auditing, hosting, analytics, and customer support.
• Partners in co-branded services, joint marketing, or research.
• Advertising and marketing platforms to provide relevant content, with your consent.
• Third-party integrations you authorize, such as social media or API services.
• Legal authorities as required by law or to protect rights, safety, or comply with court orders.
• Business transfers as part of mergers, acquisitions, or asset sales.

We do not sell your Personal Information. We do not share phone numbers or opt-in consent with third parties unless expressly authorized.

6. Information From Children

Our services are not directed to children under 16. We do not knowingly collect Personal Information from anyone under 16. If we learn we have, we will delete it promptly. If you believe we have collected such information, please contact us immediately.

7. Links to Other Websites and Services

This Privacy Policy does not apply to third-party websites or services that may be linked to or from the Platform. We are not responsible for their content, policies, or practices. We encourage you to review their privacy policies independently.

8. Do Not Track

Some browsers incorporate a "Do Not Track" ("DNT") feature that signals to websites that a user does not want to be tracked. At this time, Video Alarm Solutions does not respond to DNT signals.

9. Your Legal Rights

You have certain rights regarding your Personal Information, depending on your location. These may include the right to access, correct, or delete your data; to object to or restrict processing; and to withdraw consent. To exercise your rights, contact us at [email protected].

10. European Privacy Rights

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you may have additional rights under GDPR and related laws:

• The right to access, correct, or delete your Personal Information.
• The right to object to processing or request portability of your Personal Information.
• The right to withdraw consent at any time without affecting the lawfulness of prior processing.
• The right to lodge a complaint with your local data protection authority.

Although Video Alarm Solutions LLC does not have a physical presence in the EEA, UK, or Switzerland, you may exercise your rights by contacting our EU Representative:

• Representative: Video Alarm Solutions EU Representative
• Address: 3171 S 129th East Avenue, Suite A, PMB 2079, Tulsa, OK 74134, USA
• Email: [email protected]
• Phone: +1 (405) 896-6268

You may also contact us directly at [email protected] for any GDPR-related inquiries.

11. International Compliance

Video Alarm Solutions LLC is based in the United States. We may transfer your Personal Information between the U.S. and service providers or partners in other countries. We comply with applicable laws when transferring such data internationally and ensure appropriate safeguards are in place.

12. Data Privacy Framework

While Video Alarm Solutions does not currently participate in the EU-U.S. Data Privacy Framework, if we do in the future, we will certify to the appropriate principles and update this section accordingly. At present, we ensure all international transfers comply with applicable data protection laws.

13. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

• The right to know what Personal Information we collect, use, and disclose.
• The right to request deletion of your Personal Information.
• The right to opt out of the sale or sharing of your Personal Information.
• The right to non-discrimination for exercising your privacy rights.

You can make requests regarding your California privacy rights by emailing [email protected]. We will verify your identity and respond in accordance with CCPA requirements.

14. Colorado Privacy Rights

Under the Colorado Privacy Act (CPA), Colorado residents have rights similar to those outlined under the CCPA, including the right to access, correct, delete, and opt out of certain processing of their Personal Information. To exercise these rights, please contact us at [email protected].

15. Connecticut Privacy Rights

The Connecticut Data Privacy Act (CTDPA) grants Connecticut residents rights to access, correct, delete, and obtain a copy of their Personal Information, and to opt out of data processing for purposes of targeted advertising or profiling. You can make such requests using the contact information in Section 18.

16. Utah Privacy Rights

The Utah Consumer Privacy Act (UCPA) provides Utah residents with rights to access and delete their Personal Information, and to opt out of the processing of their Personal Information for targeted advertising. If you are a Utah resident and wish to exercise these rights, please email [email protected].

17. Virginia Privacy Rights

If you are a Virginia resident, you have the rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to:

• Access and confirm the processing of your Personal Information.
• Correct inaccuracies in your Personal Information.
• Delete Personal Information provided by or obtained about you.
• Obtain a copy of your Personal Information in a portable format.
• Opt out of the processing of your Personal Information for targeted advertising, sale, or profiling.

You may appeal a refusal to act on a request by contacting us at [email protected].

18. How To Contact Us About This Privacy Policy

If you have questions or concerns about this Privacy Policy and our practices, you may contact us at:

• Email: [email protected]
• Mail:
  Video Alarm Solutions LLC
  3171 S 129th East Avenue
  Suite A, PMB 2079
  Tulsa, OK 74134
• Phone: +1 (405) 896-6268

If required, we will designate an EU or UK representative and update this section accordingly.